Q  Who are we?

A  SAM company Limited is based in Shenzhen, china.Factory is located in Dongguan, China. Established in 1993, with 30 years of experience in wire and cable field trade.

 

Q  How can we guarantee quality?

A  

1. Online inspect factory, production, shipment, and after-sales services.

2. Pre-production sample before mass production.

3. High standards and strict requirements, key accessories of cable equipment only use imported parts.

4. Mechanical parts guarantee 12months, electrical parts 12 months.

5. Online communication, remote assistance, solve customer problem 24 hours, when the problem can not solved online, we will dispatch engineer to go aboard to the problem on-site for the customer.

 

Q  What can you buy from us?

A  

1. Material for wire and cable.

2. Turkey project for wire and cable.

3. Extrusion line/ bunching/ twisting machine for wire and cable.

4. Accessories for cable equipment.

Q  How long is your delivery time?

A  

1. Generally, 3-7 days for goods in stock.

2. 30 days for goods after realizing order.

3. Project will take 60-90 days.

 

Q  Will the price be cheaper if the order is placed in bulk?

A  The more you order, the bigger the discount.

 

Q  What services can we provide?

A  

1. Plant solution and machine design.

2. Technical support at machines and cable.

3. Installation and commissioning, after sales service.

4. Packaging customization.

5..Customized, saving 10%-20% year-on-year cost.

 

Q  Other information?

A  

Accepted Delivery Terms: FOB, CFR, CIF, EXW, Express Delivery.

Accepted Payment Currency: USD, EUR, CNY.

Accepted Payment Type: T/T, L/C, Credit Card, PayPal, Western Union, Cash.

Language Spoken: English, Chinese.